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WAL-MART DOUGLAS TIRES ripoff AMORY Mississippi
I have ran uniroyal tires on my truck for 11 years. Saw the Dougls Tires were on sale and decided t obuy them. Mistake. They put them on, i left, did not get 15 miles it was bouncing so bad i had to drive 20 mph back to Wal-Mart and with only 1 original hub-cap.
The service peoplein the bay said they forgot to calibrate the machine. No problem except my hubcaps. They gave me 4 more at no charge. After 3 days it was shahing and vibrating again. Carried it back to wal-mart. Said they could find nothing wrong with the tires. Iprobably had a warped wheel. That didn't work either. They put 2 new Douglas Tires on, same problem. In all i had them rebalanced 5 times.
Finally gave up and carried them to a different tire store. My truck has rattles it did not have,lots of them before i hsd the Douglas Tires put on. Finally put the used uniroyal tires back on and could not believe the difference. I did not even have them balanced. Unfortunately all things wear out and had to put the Douglas back on. have not been to wal-mart in 2 yrs. Not knowing what else to do i just drive it at about 40 mph. Am disabled, fixed income and cannot but tires every 6 months.
Someone tell please tell me what to do next.
Edward
AMORY, Mississippi
U.S.A.
12 Updates & Rebuttals
Jace
Cassville,Wisconsin,
U.S.A.
douglass tires
#13UPDATE Employee
Wed, November 12, 2008
Douglass tires are an economy tire not intedned for full size vehicles. they work great on small cars, but not trucks. They may have been out of round, again, an economy tire. I understand you may be on a fixed budget, but you're getting into a safety issue. Wal mart is starting to change it's policies. Before, we would put on what you wanted regardless..the customer is always right. That is no more. Wal-mart will not (and should not if some stores still are) put on a tire with a lower load rating that what your car calls for. Just because the size is the same, does not mean it's the right tire. If you have a toyota truck, put a truck tire on. You can get a highway truck tire that doesn't shake you out of your seat. Just do a little more research on your vehicle and follow those guidlines. Same thing with air pressure, it doesn't matter what the tire says, that's just a max inflation, the vehicle determines your running pressure.
Edward
AMORY,Mississippi,
U.S.A.
REAGIND REPORT
#13Author of original report
Thu, April 26, 2007
PABLO, APPARENTLY YOU HAVE NOT BEEN READING MY POST CLOSELY. MY VEHICLE IS A 1990 TOYORA (PICKUP) NOT A CAR.HAVE LIGHT TRUCK TIRES ON, BALANCED, TRUED UP AND CHANGED 1 WHEEL THAT HAD A SLIGHT WARP. OH; AND 1 TIRES WAS BADLY OUT OF BALANCE. SO GOES THE THEORY OF (ONLY RECAPS ON RUCK TRAILERS. HAD ALL OF MY SREERING TIRES TRUE ON MY BIG TRUCKS. I HAVE TRIED TO BE NICE TO EVERYONE'S REPLY TO MY POST, SO I WOULD APPRECIATE IT IF YOU DID NOT REPLY TO THIS POST. EDWARD
Edward
AMORY,Mississippi,
U.S.A.
JUNKER
#13Author of original report
Sat, April 21, 2007
Pablo, if you are talking about my 1990 toyota, everything on it is original. If not I APPOLOGIZE. nEVER HAD ANY PROBLEMS WITH TIRES I PUT ON IT UNTIL THE dOUGLAS TIRES. REGARDING THE " out of round" they were very much out of round. And wal-mart is going to replace them with UNIROYALS. yOU HAVE NEVER SAW MY TRUCK SO HOW CAN YOU SAY IT IS A "junker". Does not matter everything is being taken care of as far a the tires go. Have a good day. EDWARD
Pablo
Washington,District of Columbia,
U.S.A.
A few thoughts on this
#13Consumer Comment
Sat, March 31, 2007
Douglas tires, if I remember correctly, are made by kelly springfield exclusively for Walmart. And kelly springfield is owned and operated by Goodyear. So these are not exactly no name tires. As for the out of round guy...small passenger car and light duty truck tires are never out of round. The idea of out of round stems from retreads that are done on huge semi tractor trailer tires because of the high cost of new. Sure, when someone hand sets a bald tire in a mold, it can be misplaced and come out out of round. It happens on retreaded tires. But new tires come strait out of a new mold and are never out of round. This poster just has a junker of a car I'm sure.
Donna
Walker,Louisiana,
U.S.A.
I'm 52 which some call old and some call "young" and I've bought........
#13Consumer Comment
Fri, March 30, 2007
Douglas tires from Walmart in the past for several vehicles and they lasted 50,000+ miles each and were rated about 42,000. I had no problem with any of them and twice Walmart replaced tires free and three times had flats fixed because I had bought the road hazard "policy" that replaced or fixed any of the tires that were damaged due to something I ran over.
I'm not endorsing for or against, I'm just giving my experience with Douglas tires so no need for anyone to call me a Walmart employee...lol (Walmart couldn't afford me - I even have a Bachelor of Science degree and I actually repair windshield chips because I make tons more money in a much shorter time period and I can set my own hours and be home when I need to be than in any position utilizing my degree) In fact, the best deal I got the last time I replaced the tires on my car at Walmart, I got Uniroyal - all well with them too.
Glenn
Apple Valley,Minnesota,
U.S.A.
Robtard can you leave old people alone
#13Consumer Suggestion
Fri, March 30, 2007
Edward,I feel for ya.I have been though the same thing. they will attack you they are trolls. Apparently they need to write because they are spin con-artist.Soon you will be called a lier and soon it will be these word-unbelievable-unreadalbe -untruths-As long as you stay in top spot ;they are told to personally attack you.good luck keep fighting tire companys need to pay.
Rhonda
Howard,South Dakota,
U.S.A.
Question of tires also...
#13Consumer Comment
Fri, March 30, 2007
My boyfriend and I both had vehicles with the same tires on them. The difference was, he bought them about a year and a half later than I did at Wal-Mart. I bought mine at a regular tire dealer. They were the same brand, but his wore out BEFORE mine. There was no difference in driving. The tread just seemed to fall off of it. They also had belts in them that broke(with half the tread left) causing the bulging that I have seen before, in other cheap tires!!
Edward
AMORY,Mississippi,
U.S.A.
I HAVE NOTHING AGAINST WAL- MART EXCEPT THEY NEED TO WATCH WHO THEY BUY THEIR TIRES FROM.
#13Author of original report
Thu, March 22, 2007
THPMAS, AS FAR AS BALANCING THE TIRES, I DID have a FREIGHTLINER AND A KW. Unfortunately back surgery forced me to sell both.When i put stering tires on i had them trued and balanced.they were michilin.Driving over the road on unbalanced and out of round tires is not for the faint of heart.I crried my Toyota and had them trued and balanced. Watching all that rubber come off was sickning. The douglas tires were really out of round.And they were tires for light trucks.With the amount of rubber that came off i might get 2,000 miles. I HAVE NOTHING AGAINST WAL- MART EXCEPT THEY NEED TO WATCH WHO THEY BUY THEIR TIRES FROM. edward
Thomas
Anderson,South Carolina,
U.S.A.
Your tires are [probably] out of round....
#13Consumer Comment
Wed, March 21, 2007
and if so, NO amount of balancing will ever fix them.
I bought some UslessRoyalpain tires c1985 (seconds) and they gave a terrible ride. The 'vibration' was terrible. Why? They were out-of-round. If a tire is out-of-round, the wheel will be forced to move up and down by the road and your car/truck will shake like blazes.
The latest 'tire-balancing deal' is to balance tires on a machine that applies a load to the spinning tire with a roller while the balance is checked so as to simulate the load between the road and the rolling tire. If the tire is out of round it will never balance on such a machine, but an out-of-round tire WILL balance if it is spun freely without any road-simulating load roller.
Our new '07 Camry has the absolutely smoothest ride I have ever experienced in any car. I suspect its Michelins are very close to being perfectly round.
Passenger tires for light trucks are OK if their rim size is big enough. Our 1998 F150 has 16 inch rim 35 psi tires set at 29/30 tire cold psi, while our 1989 F150 had 15 inch rim 50 psi tires set at 35/41 tire cold psi. Both tires have the same load capacity at their max pressures.
Robert
Jacksonville,Florida,
U.S.A.
What type of tires?
#13Consumer Comment
Wed, March 21, 2007
I have had customers complain about new tires on their pickups and vans after I installed new tires. The reason? I installed tires made for Light Trucks, and not the passenger car tires they used to use. Truck tires are stiffer, and run much higher pressures. On the other hand, they also don't wear out in 20K-30K miles. They usually last 60K-80K miles. They also allow the truck to drive properly.
They get used to them very quickly, after they can steer and stop properly.
The factories install pasenger car tires on the trucks. They do this because every vehicle sold in America is set up so an 80 year old granny will enjoy the ride. Set the air pressure at 20, and let 'er go. Look at the Exploders. Ford put the pressures at less than 1/2 Firestone's recommendation. In fact, the only trucks that had issues with the tires, were the Exploders.
Are the Douglas tires truck tires? Are the Uniroyals passenger car tires?
Edward
AMORY,Mississippi,
U.S.A.
Douglas tires
#13Author of original report
Tue, March 20, 2007
Asfor my truck being a junker i take exception to that.As i said before, i ran nothing but uniroyal tires on this truck. I have been working on cars and trucks for 41 yrs. checking the front suspension is the first thing i did. Nothing wrong.
If you remember i put the used uniroyals back on and it was fine. ran them until they were completely slick and then put the Douglas T IRES BACK ON. I have ran douglas tires before,and you can get a lemon in everything.Put Wal-Mart tires on an old junker huh?
Pablo
Washington,District of Columbia,
U.S.A.
how do you know it was the tires?
#13Consumer Suggestion
Tue, March 20, 2007
If you were able to drive away, its doubtful that anything was wrong with the tires. Some steering or suspension component probably failed, perhaps a ball joint or wheel bearing. Walmart was very generous replacing the tires but then they don't have any real mechanics there to see just what failed on your vehicle. Its the classic false cause and effect syndrome most likely.
Get tires at walmart. something breaks on old junker. walmart tire fault. Things can break at any time but people tend to think in linear fashion. Whatever was done last caused the problem.