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  • Report:  #1445107

Complaint Review: Wal-Mart

Wal-Mart Misleading advertising in selling extended care plan AR Bentonville

  • Reported By:
    Jim — TRACY United States
  • Submitted:
    Tue, May 29, 2018
  • Updated:
    Tue, May 29, 2018

Walmart advertises in big letters up front that the extended care plan they sell through Asurion covers drops, spills, cracked screens, with an icon depicting a TV screen falling on a rock. But in the fine print you get from Asurion after you pay for this it says "WHAT IS NOT COVERED: (1) REPAIRS CAUSED BY ACCIDENTAL DAMAGE" Asurion rejected my claim on this basis.

I contacted Wal-Mart and was told I have no recourse but to argue with Asurion or plead with a salaried member of managment at the store I purchased the TV. False advertising from Wal-Mart means I was ripped off!

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