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  • Report:  #169782

Complaint Review: Wal-Mart Stores

Wal-Mart Oil Change Center Wal-Mart Stores ripoff Oil change tec left oil drain plug loose on my daughters car it fell out after 300miles destroyed engine, Walmart won't help me Fremont Michigan

  • Reported By:
    Fremont Michigan
  • Submitted:
    Fri, December 30, 2005
  • Updated:
    Fri, December 30, 2005

While driving home from college my daughters drain plug fell out from the oil pan after 300 miles. Wal-mart( who changed the oil ) tells me that they are not responsable. Wal-mart people or there associates, Claims Management Inc. almost come to the point of saying I caused the drain plug to fall out 30 miles from my house, while I was 700 miles away in Nebraska at a wedding. They even suggested that someone at the college pulled the plug out or loosened it up and my daughter drove 20 miles before the engine locked up.

Wal-mart keeps telling me I have to prove the drain plug that's missing caused the catastrofic damage to my engine. I don't need to tell you Wal-Mart is not being as neighborly as they like to make you believe. Now I'm out about $1200 because I had to replace the car that they killed, not to mention lawyers fees, the towing and a mechanic they made me take it to. The $1200 is all I think the car was worth not what it would cost to fix. I would like to get them to help me with my loss at a minimal cost to everyone but I doubt that is possible!!

I'd like to let you know I hate dealing with lawyers I dont think there necessary for most things. But Wal-mart is making it necessary. Wal-Mart's goal is to make you drag them into court, furthering the costs to you and at minimal cost to them because of Wal-Mart's infinate cash flow and lawyers on hand. They know most people can't afford to pursue them in court because of Wal-Marts ability to make it expensive and time consuming.

William
Fremont, Michigan
U.S.A.

1 Updates & Rebuttals


R

Portland,
Oregon,
U.S.A.

possibly small claims court

#2Consumer Comment

Fri, December 30, 2005

Since it's only 1200 dollars, I suppose you could try small claims court, but I'm pretty sure you'll lose. The fact that the engine seized 300 miles after the oil change casts sufficient doubt on your claim of negligence on the part of Wal-Mart. Had this happened a mile away, you'd surely win.

I'm sure they were negligent though, you just can't really prove it.

I hope you'll stop using Wal-Mart to perform service on your car. Most of the people that work at Wal-Marts are mental defectives and to them, an oil change is complex process.

My real concern though is Wal-Mart's tire installation. Who knows how many cars on the road that have had tires installed by Wal-Mart have either loose or missing lug nuts?

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