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  • Report:  #1261215

Complaint Review: Wal-Mart

Wal-Mart WalMart Family Mobile Cell Phone Service WalMart Will Not Unlock Cell Phones to Use With An Other Cell Phone Carrier Nationwide

  • Reported By:
    Richard — PAHRUMP Nevada USA
  • Submitted:
    Wed, October 14, 2015
  • Updated:
    Wed, October 14, 2015

A few months ago I purchased a prepaid cell phone account with Wal-Mart. Their cell service is thru T-Mobile.

I moved to Northern North Daokta where their cell service is not available.

I have been in N.Dakota for a few weeks and my employer requires me to have a cell phone, I called Wal-Marts Family Mobile service to request an unlock code so I could use the phone I purchased at a Wal-Mart store in an other state and they will not give me an unlock code because my account in now inactive.

Do Not Buy or subscribe to Wal-Marts Family Mobile cell phone service.

I was very unhappy with their service too.
The service included unlimited calling and unlimited  high speed data until I reached 3 GB of data then the data was at a reduced speed.

When I reached 3GB of data for the month the speed was lowered to between 2 and 3 KB making it almost impossable to use. It took for ever to access the internet using my cell phone at such low speeds.

The reduced speed was slower than old land line dial up speeds.

Don't waste your money buying Wal Marts pre-paid cell phone service.

 

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