Complaint Review: Walgreen Pharmacy

Walgreen overcharged me for three prescriptions. They originally did so because of a computer glitch of some kind prevented access to my insurance information. When I brought the overcharges to the manager's attention, I was told they would work on the problem and correct it. That was over a year ago.

In the meantime the management given me the runaround and refused to reimburse the overcharge amount. They owe me less than $100, far less than their profit on the prescriptions I used to buy from them every month! They apparently would rather steal my $100 than earn several hundred dollars per month from my business! I refuse to buy anything from that dishonest company. How can any company be that short-sighted?

Angry ex-customer

Jim
Wilsonville, Oregon
U.S.A.