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  • Report:  #977278

Complaint Review: Walkfit Platinum LLC

Walkfit Platinum LLC Ripoff, Not free; Invoice deceptive Ontario, California

  • Reported By:
    Esther — Santa Fe Springs California United States of America
  • Submitted:
    Mon, December 03, 2012
  • Updated:
    Wed, December 05, 2012
  • Walkfit Platinum LLC
    1392 Sarah Pl, Unit B,
    Ontario, California
    United States of America
  • Phone:
    877-264-9243
  • Category:

I purchased Walk Fit. I thought I had purchased it for $4.95 and chose to get a second one for ONLY $9.95, plus shipping and handling.  The invoice listed the 4.95 and 9.95 and then had a sub-total line of $49.80 and a Total of $54.16.  Outrageous.  I thought it was a mistake.

I called to cancel and return.  I was told I would only get $34.90 back and that the website is very clear on the shipping charges.  I don't think so.  I saw that you can order WalkFit on Amazon.  Too bad I didn't see it sooner. Do not order from Walkfit directly.

1 Updates & Rebuttals


Mary

Lake Balboa,
California,
United States of America

Your Walk Fit Order

#2UPDATE Employee

Wed, December 05, 2012

12/5/12 I work for the Walk Fit company. Without looking at your order, it sounds like it was purchased for $1.00 upfront for each pair with the balance due in 30 days. Please feel free to email me at marya@walkfit.com and I will be happy to review your account with you. Yes, our website states that s/p is nonrefundable.

Thank you,

Mary

From the site:

WALKFIT Platinum 100%

Money-Back Guarantee!Try WalkFit Platinum for a full 30 days.

If you're not completely satisfied, simply call us and return the product for a full refund of the purchase price (less shipping & processing).





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