Complaint Review: Walmart.com

All of us have a tendency to buy Disney gifts for our beloved children. I was very surprised to find out that the Winnie the Pooh 13 inch TV that I have ordered from Walmart.com for my son was defective! And to my surprise the only way to return it was to bring it to any Walmart store (not that there is one in my area anyhow). At the store they gave me a run-around to return it, just for the simple fact that there was no "slip attached to the box" (The packaging slip was missing, and even though the order was in the system, it was irrelevant). But then, I figured, it happens! I'll order one more! To my even bigger emotional joy I realized that the second TV was defective as well upon arrival. Furious, I called the Memorex (manufacturer) and was referred back to Walmart with the words "tell them to ship it better!". Walmart representative was making fun of the whole situation (and of me as well) upon my call and told me that "well, ma'am, find a store in a nearby state and return it!". Then, my friend, knowing the story with my son wanting this TV s****.> Larisa
Brooklyn, New York
U.S.A.