Walmart.com - Wm-connect.com ripoff Is still charging us AFTER we called the number twice and they're rude Internet
We've had the same problem Karly had, but ours is still continuing. We have the number to cancel and have called it the last 3 months and they are still taking money from our account. We keep being told we will receive a conformation letter which we have yet to receive.
There is NOT a phone number on OUR bank statement, and it is NOT on OUR ORIGINAL disc that we down loaded to start the service that tells you to go on it to cancel.
Our bank will let us stop payment for $12.00 but, why should we have to pay for this.
Even then it only lasts for 6 months, they still have our account numbers and it could start right back up again. Wal-martconnect already owes us $100.00 to date. I guess we'll see what happens next month.
If this gets a rebutal, I hope it's not a wal-martconnect employee trying to save his job, or I hope his spelling and punctuation is better than Karly's illiterate responder.
Stacy
Celina, Ohio
U.S.A.
2 Updates & Rebuttals
D
Longview,Texas,
U.S.A.
WALMART CONNECT IS NOT A RIPOFF
#3Consumer Comment
Tue, November 18, 2003
This is to Stacy from Ohio and Karly also...Walmart is not a ripoff I think what you are doing is just forgetting to call to cancel. Everytime someone calls to cancel you recieve a cancellation letter by mail and confirmation number when you are on the phone. I have other friends and family who has used walmart connect at one time or another and has had no problems. I cant help it because YOU ACT SO IRRESPONSIBLE by not checking you billing each month other wise you probably would have been issued some credit back to the account. I was!! Thank you Walmart for being the best ISP there is on the market today.
Donald
Clearlake,California,
U.S.A.
Walmart does it right for me!!!!!
#3Consumer Comment
Thu, November 06, 2003
I have had wmconnect.com for well over a year and have never been overcharged for one thing. The service is awesome and inexpensive. I feel that your complaints are coming from employees that didn't make the grade. I have never had a problem. Besides if they had any sense they can look up there bill right on their site so if they don't check it than that is their problem. They maybe ordered or signed up for things and didn't want to pay for them or something. I had a good experience with them. But my daughter went to visit in Iowa and for some reason she cannot access her email with wmconnect. Can anyone tell me how she can do this from a different computer. She is hooked up through mediacom for she didn't want to hook up a phone since she is coming back. Thank you for the great service. For the people with complaints, I just don't believe it. sorry. Thank you.