Complaint Review: Walmart

On April 24 I drove to Walmart Supercenter located  2700 S Kirkwood Rd, Houston, TX 77077 

Jose tested my car battery in front of me and showed and gave me the results it cleary said Charge required Test results are as follows

Charge Required 

Voltage: 12.60V, measured:361 CCA Rated: 550 CCA Temerature: 81

dated 04/24/2016 4:00 pm

Jose said it takes an hour an a half to recharge and that there were 2 batteries ahead of me. He recommentded that I'd got to another walmart since it is 4pm and they close at 6pm. He said to "hand them the test results and all they need to do is to recharge the battery , yopu should have no problem"

I drove to the Walmart Supercenter located 3506 S Texas 6, Houston, TX 77082

I walked in and spoke to the hispanic lady on the darker side. I told her exactly what Jose told me to do and handed her the battery test results and she said "it doesnt matter what that battery test results says, we stioll need to test it here" and i told her that I just came from there not even 10 minutes away. I said fine i gave her my keys and waled around she said to come back in an hour they told me 30 minutes later that my battery is no good that i need a new one. I saw the test results and are as folows

Replace Battery

Voltage: 12.78 measured 411 CCA, Rated 500 

dated 04/24/2016 at 3:47 pm 

Today April 25, 2016 I went to the Gillman Honda Dealership located 10595 W Sam Houston Pkwy S, Houston, TX 77099 and explained to them what I hav been through tey tested my battery and test results were as follows:

Good Battery

Voltage: 12.52 V, measured: 393 CCA, Rated 410 CCA temperature 101

Dated 04/25/2016 10:48 am.

I caught this when I was reporting her for discrimination and refusing to service me "recharge my battery"to the walmart corporate office wen i ws reading ouit the results when I realized this is a can of worms that needs to be opened how many people have they given a falsifyed battery test to make them purchase batteries