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  • Report:  #1122229

Complaint Review: walmart family mobile

walmart family mobile also doing business through t-mobile i was told i would have coverage .got no coverage cant get them to unlock phone to switch plans albequrque Arizona

  • Reported By:
    jeanne — chester Massachusetts
  • Submitted:
    Sun, February 09, 2014
  • Updated:
    Sun, February 09, 2014

im broke my cell phone and went to replace it. walmart employee told me hey switch to walmart family plan. i said well i travel to massachusetts all the time . he said oh let me check. sure its on the map you will have service and you will save money switching from straight talk. so sure enough i switched. 3 weeks later i got to mass and not one bar . nothing. i called from a friends phone. they said stand outside. they said go to walmaert for a new sim card. i got a ride to walmart 45 mintues away and they said huh? we dont do that. we dont know what your talking about. i said heck with it . sell me the straight talk package im done with this. this is after a few calls and walmart being as dumb as a box of rocks. i get home and it was going smooothly transferring and the walmart family mobile oked my info to be swithced and 2 days later they locked my phone. i called and called and they keep telling me my phone is useless . i cant use it unless i buy a new sim card from them for $25.00 !!! no way. what good is that? it doesnt work here bozos...im so mad i could scream. now i dont know what to do with this stupid phone they locked on me.

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