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  • Report:  #1379908

Complaint Review: Walmart Family Mobile

Walmart Family Mobile Making Charges on Previously Canceled service Stafford Texas

  • Reported By:
    Disgruntled Consumer — LAREDO Texas USA
  • Submitted:
    Mon, June 19, 2017
  • Updated:
    Tue, June 20, 2017

Everyone should be aware of how porting over a number(s) from one servie provider works. Having the telephone number in questin, account number, and pin, or passwords, the lines in question are thus canceled and then activated on the new service provider. This being the case, why would Walmart Family Mobile continue to charge a  monthy service fee on accounts that even their representatives agree are no longer active since the date of the port over and can clearly state that to me with the specific dates. And then to continue saying there are no other charges and in disdain tell me to contact finincial institution first, when the charges were disputed. This greedy world has gotten to the root of a once fine and reputable store (Walmart). I guess i will have to wait and see if i am still to be charged next month too.

1 Updates & Rebuttals


TF01

Florida,
USA

Walmart Family Mobile Making Charges on Previously Canceled service Stafford Texas

#2UPDATE Employee

Tue, June 20, 2017

Hi Disgruntled Consumer,

 

I am working with WalMart Family Mobile. I read your post on this blog. I am really sorry to hear about the trouble you have gone through. For further assistance, do not hesitate to click on this link bit.ly/2gQCmUz?caseId= to chat with a live agent. Thank you.

Edzel

 

WalMart Family Mobile

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