Complaint Review: WALMART FAMILY MOBILE

WHEN I OPEN MY ACCOUNT I TALK TO ELECTRONIC MGR. THAT I WANT TO GET A FAMILY MOBILE DEAL WHICH IS STATED THAT 1ST LINE IS $45 ADD'L LINES IS $35 THEN WE AGREED ME TO HAVE A TWO LINE IN ONE ACCOUNT. HE DIDN'T SAY ANYTHING WHEN HE PROCESSED OUR PAPER WORKS HE TOLD ME THAT ONE LINE START AT 407---- AND 2ND LINE START AT 321---- BECAUSE THERE IS NO MORE AVAILABLE 407---NUMBER AND HE DID NOT EXPLAIN ANYTHING. WHEN THE BILL COMES OUT I NOTICED I HAVE TWO ACCOUNT,

THE 1ST ONE IS (((redacted))), 2ND ACCOUNT NUMBER (2ND LINE) (((redacted))). WHEN I QUESTION FAMILY MOBILE ABOUT THIS BILL, I FOUND OUT THAT I HAVE TO PAY $45 EACH LINE PLUS TAX WHICH WE DIDN'T AGREED AT THE FIRST PLACE BECAUSE THERE IS NO FURTHER EXPLANATION ABOUT THE TWO DIFFERENT AREA CODE LINES WHICH I FEEL I WAS RIPOFF AND MISLEAD FOR THE TRANSACTION.

I TALK TO MANAGER OF FAMILY MOBILE AND HE ADVISED ME TO CANCEL THE 407---LINE AND HE WILL MAKE IT AS A 2ND LINE BUT THEY WILL CHARGE ME FOR ANOTHER ACTIVATION FEE WHICH IS RIPOFF TO ME. THE MANAGER ADVISED ME TO FILE THIS COMPLAINT AT THIS WEBSITE. I AM LOOKING FORWARD THAT YOU COULD FIX OR WAIVED THE ACTIVATION FEE AND TO CHANGE 407---- TO 321---NUMBER SO I CAN SAVE MONEY. I AM NOT PAYING MY CURRENT BILL UNTIL YOU SETTLE THIS MATTER BECAUSE IM PAYING $45 TWICE PLUS TAX WHICH IS HIGHWAY ROBBERY AND RIPOFF.

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