Complaint Review: Walmart Money Card..Green Dot Bank

 I have a negative balance on my card?..I contacted them via the toll free number on the back..Talked to a customer service rep..She stated the system is being updated and many people's card balances are being affected..I asked her to look into my account, I should not have a negative balance..I have money on that card..That I cannot use..She stated yes their system administrator is working hard to resolve the issue..Check balance in a couple of hours..it should be ok..It's been 27 hours later and still my card has a negative balance..Called back only to be told the same thing..Green Dot Bank and Walmart has held my money hostage from me for over a week..

I ask to speak to the system administrator who is frantically working to resolve this problem and I get "I'm sorry we do not have a number for you to call..So..I said..You can't help me is that what your saying?..Then I'm told yes... This is the second time this has happened..The first time my temporary card was cancelled Wich had over $1,500.00 on it..I was told it was cancelled because my new card was placed in the mail..So..I had no access to my money for 3 weeks..mind you my direct deposit was going through on this card from my employer..and it would take 2 weeks for it to be rerouted or stopped.. So here I am..Automatic payments being declined..charges being racked up..and no access to my hard earned money.. Beware of Walmart Debit Cards and Green Dot bank..