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  • Report:  #1420844

Complaint Review: Walmart product care plan

Walmart product care plan I purchased a 4 yr product care plan after one year of product failure walmart wants me to take it up with the manufacturer directly. Uvalde Texas

  • Reported By:
    Ashish — UVALDE Texas United States
  • Submitted:
    Wed, January 03, 2018
  • Updated:
    Wed, January 03, 2018

I purchased a fence charger back in dec 2016 and purchased a product care plan for 4 yrs which states covers everything with no hassles even the shipping since i know manufacturers are a pain to deal with when it comes to warranty issue. In jan 2018 the product failed and so i went to file a claim and the customer service people want me to deal with the manufacturer directly as they are responsible for the product during the warranty period so essentially i bought a 4 yr plan but since i am covered under manufacturer warranty for the first 2 yr walmart doesnot cover the first two. What a rip off. The website clearly states coverage starts beginning 1st day of product purchase.

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