Walmart Rarely accept my coupons! Buford, Georgia
I tried to use a coupon for paper towels and their computer beeped, meaning the coupon could not be read or did not match an item. I had to dig through my purchases already bagged and find the item and then read the coupon to the clerk who was smacking her chewing gum. She took the coupon off and never said thank you or have a nice day at the end of the transaction. This happens frequently. I went back a week later and tried to use a $3 off coupon for vitamins. The computer beeped. The clerk said I could not use the coupon because the item I purchased did not match the picture on the coupon! Seriously? She asked for a manager to come over. The coupon said $3 off ANY Naturemade vitamin. They come in different sizes and types of vitamins. It said any. I wanted a two pack that was $19. The manager said no, she agreed the picture showed a single bottle and did not match what I wanted to purchase. Why are they looking at the picture only? I explained the coupon says any, meaning any of Naturemade vitamins. Still she said no. Can they not interpret writing? Ripoff! They were incredibly rude! They lost my sale and future sales. I went across the street to CVS and bought the same thing with the coupon with no problem. I will never shop at Walmart again. Any means any!
4 Updates & Rebuttals
Ashley
springfield,Missouri,
U.S.A.
Coupon
#5Consumer Comment
Thu, August 09, 2012
If you are speaking of the one online it says any one (1) naturemaid vitimin product. A 2-pack of vitimin is not any ONE bottle of vitimins. Its a TWO pack of vitimins.... thats why walmart wouldnt take it.
Anonymous
Dacula,Georgia,
United States of America
Reply to Ashley - I can read a coupon.
#5Author of original report
Wed, August 08, 2012
I used the coupon at CVS without a problem on the same product, so I don't have it anymore. If you go to coupons.com you can see the coupon. It says "save $1 off ANY Nature Made product". (Although the one I had said $3 off any) It doesn't say off of "1" Nature Maid product it says "ANY". It does not list a size or type of Nature Made product. "Any" Nature Made product would include a two pack. There are other Nature Made coupons that are specific, ex. Fish Oil, Vitamin D. I even read the coupon back to the clerk and the manager. Their response was the Nature Made product I wanted did not match the Nature Made picture on the coupon, nevermind what it actually said. Breyers Ice Cream now has a coupon for for .50 off ANY (1) 1.5 qt. product. The coupon pictures the peanut butter flavor. So does that mean I can only buy the peanut butter flavor or can I have Vanilla? If I used the logic of the clerk and manager of Walmart the answer would be no. I must buy the peanut butter. CVS had no problem accepting the Nature Made coupon for the same product and I asked the CVS clerk to please read the coupon first. She read it aloud and said "yes, you can use it, because it says 'any'". Like I said, I have had this problem with WalMart before were I must pull out a product already bagged and read the coupon to the WalMart clerk, then show them the product to prove it's a match. I don't abuse coupons, I'm not a "couponer" and only have a few for each trip. I refuse to be insulted. I can read a coupon. Thanks.
The Outlaw Josey Wales
Golden Meadow,United States of America
wally's world policy is to honor or match coupon
#5Consumer Comment
Wed, August 08, 2012
come on ash you know this
Ashley
springfield,Missouri,
U.S.A.
DO you still have the coupon?
#5Consumer Comment
Wed, August 08, 2012
If so can you scan it so that we can see the coupon? Was it a rite aid coupon? If so that could be part of it. Many times stores will not honor other stores in house coupons. In this case, just from googling, the naturemaid coupons I see state "Any (1) naturemaid vitamin supplement" in your case you were trying to buy a two pack. A two pack is not any "1" bottle. Having worked retail in the past, coupons are usually very specific about which products and what sizes you can use them on. If you can copy the full text of the coupon, I might be able to tell you why it was declined.