Walmart shrewsbury MO Ongoing Poor Training Shrewsbury MO
An african american female was given a tiny valued courtesy/loyalty coupon in Feb 2019, inside the Shrewsbury store, by a very nice employee. Recently the “very loyal” african american tried to redeem it: several employees weren’t familiar with this coupon that had Walmart written on the front and back AND came with preprinted instructions.
Nine minutes of management employee trouble shooting and the white male supervisor repeatedly leaving the register and “disappearing” into a office (maybe he was reading a supervisor manual, who knows).
So why is Walmart in Shrewsbury MO not training ALL employees on coupons? Why is an african american carrying a tiny valued WALMART coupon under suspicion? EVERYONE was looking at the tiny valued coupon like she’d made it in her basement. It was beyond weird.
1 Updates & Rebuttals
Robert
Irvine,California,
United States
Better questions
#2Consumer Comment
Sat, March 30, 2019
While your questions are interesting, there are some much more interesting questions.
Why as a "very loyal" "african american female" are you writing the report in the 3rd person?
It is unlikely that the employee was just randomly handing out coupons in Feburary. So what was the exact circumstances that this coupon was received
What was the "value" of this "tiny value" coupon?
What were the requirements to use it?
How was it trying to be used?
Why do you keep brining up race? Are you saying that people of different races or ethnicities weren't treated the same way?
Why do you keep bringing up gender? Are you saying that males were treated differently?
Of course the big question...did they finally accept the coupon? If they didn't how about scanning the coupon.