Complaint Review: Walton EMC

Walton EMC electrical company has turned into a gigantic bully. What in the world has happened to them?  When I moved into my home 22 years ago, Walton EMC was tiny little co-op company that was glad to get any customer it could.  

Now?  Now they treat their customers like dirt.  I pay my bills so there is no reason to act like I'm a low-life who is constantly having my service turned off.  Last month, I went into my online bank account, like I do every month, and sent my payments to the electric, water and gas companies.  At least I thought that's what happened. Apparently I forgot to hit the submit button and those 3 payments didn't processed.  

The gas company was nice enough to send me a notice in the mail.  I immediately paid them.  The water department just sent the next bill with the past due amount included.  I paid them.  But Walton EMC?  Talk about going crazy.

With no prior notice whatsoever the snuck up on the porch and put a disconnect notice on my door to happen at 5:00 THAT very day.  Had my husband not been home and found the notice, we would have had no power after 5:00.  THAT should be against the law.  

I immediately called them and made a payment.  But when I opened my current electric bill I've been hit with a $110.00 late fee.  Are they out of their minds?  They are absolutely over the top.  $110.00?!?!?   That's the most absurd thing I've ever heard.

These bullying tactics by monopoly companies should not be allowed.  It's not like I can call up another electric company for service.  WMC  has their customers trapped and they know it.  This is why I'm writing this report.  Be warned customers of WMC.  This company will eat you alive if you so much as blink.  Whatever you do,  NEVER miss a payment deliberately or accidentally because the WMC judge, jury and executioner will come down on you.