Complaint Review: Warehouse Deals Inc.

I purchased an outdoor chair thru Amazon.com from Amazon Warehouse Deals, Inc.  The box included the parts to asssemble. When I went to assemble the chair, they had sent the incorrect parts so I wasn't able to assemble it.  I called Amazon.com and complained.  I was told by a rep in India that they did not own the company, could not send the proper parts and would do nothing for me.  I looked up WHOIS and found that Amazon did indeed own Warehouse Deals, Inc.  I then told them I wanted a refund, and they said they had to wait 3-4 business days and I would get an email stating it had been processed.  I asked for a supervisor and I was hung up on!!!  I have reported them to the Fraud Dept. in Los Angeles, and have cancelled my Amazon credit card and will never do business with them again.