Complaint Review: Warner Health Care Inc (AVLIMIL)

I ordered a free 30-day sample of Avlimil online in September. I was told then that in order to get the "great" price of $4.50 for the 30-day sample, I had to agree to give my bank account information to have $35 taken out every 30 days and i would receive the product shortly after the money was taken out.

Satisfaction guaranteed. Only the fine print says you have to be a memeber with them for twelve months in order for you to get the guarantee!

Warner Health Care Inc, also called Avlimil took their $35 out alright. They took their money on October 11. Here it is October 28th and i still have no product.
I contacted Avlimil and was told by a very very rude Antoinette that because i wasnt a member for 12 months there was nothing they could do for me. I repeadly asked to speak to a supervisor, and every time i was told even more rude that i was not complying with their procedures and i would be hung up on.

I called back three times and each time i was told something different. The supervisor is not available, she went to lunch, she doesnt take incoming calls. I finally got one of the csr's to give me the supervisors name and when she would be available.

I still have a $35 charge on my account that they are refusing to refund, and no product in hand.
Enhance your libido? I dont think so! Cause you a stroke from stress just trying to get ahold of someone? Thats more like it.

Kim
beaverton, Oregon
U.S.A.