Complaint Review: Washington Mutual Bank

Report Washington Mutual unfair overdraft protection rip-off of the elderly on fixed income

Hello my name is Robby, Carmen son. My mother opened a Washington Mutual
(900 NE 125th St # 100, North Miami, FL - (305) 891-2965) savings and checking account 3 months ago. This last month she incurred 8 overdraft charges even thought the account showed over $300 in the checking and some in savings. She is on a fixed income of she can't afford to lose $280 a month in overdraft charges. Please. I went on the internet typed Washington Mutual overdraft rip-off and got 281 hits of people complaining about this bank.
Help if you can. Thank You!

Robby
North Miami, Florida
U.S.A.