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  • Report:  #229184

Complaint Review: Washington Mutual Card Services (formerly Providian)

Washington Mutual Card Services (formerly Providian) Intentionally Lowered Credit Limit to Charge Overlimit Fees Dallas Texas

  • Reported By:
    West Lafayette Indiana
  • Submitted:
    Sun, January 07, 2007
  • Updated:
    Wed, January 10, 2007
  • Washington Mutual Card Services (formerly Providian)
    P.O. Box 660487
    Dallas, Texas
    U.S.A.
  • Phone:
    800-280-9441
  • Category:

Wamu intentionally lowered credit limit so they could charge overlimit fees on past due account.

D
West Lafayette, Indiana
U.S.A.

5 Updates & Rebuttals


Dawn

West Lafayette,
Indiana,
U.S.A.

It's an ethical concern.

#6Author of original report

Wed, January 10, 2007

It is true. The cardholder agreement that I signed states this. I still don't have to think it's good business or ethical. They lowered my credit limit less than $150 (an odd amount). It just so happens that the amount was what it took to cause an over the limit fee.

I am legally bound by the agreement, but I am free to express my concerns about the ethics of such practices. They send out letters promising to aid and assist cardholders when we have financial problems, but they do something like this. It is unethical.


Elaine

Boise,
Idaho,
U.S.A.

What about this is a ripoff?

#6Consumer Comment

Sun, January 07, 2007

You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?


Elaine

Boise,
Idaho,
U.S.A.

What about this is a ripoff?

#6Consumer Comment

Sun, January 07, 2007

You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?


Elaine

Boise,
Idaho,
U.S.A.

What about this is a ripoff?

#6Consumer Comment

Sun, January 07, 2007

You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?


Elaine

Boise,
Idaho,
U.S.A.

What about this is a ripoff?

#6Consumer Comment

Sun, January 07, 2007

You said your account is past due. According to the cardholder agreement (which you agreed to honor) this is their practice. What is wrong with it, other than you don't like it?

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