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  • Report:  #115643

Complaint Review: Washington Mutual

Washington Mutual Ripoff internet-banking email sent from "InternetSecurity@Wamu.com Internet

  • Reported By:
    Seneca South Carolina
  • Submitted:
    Tue, November 02, 2004
  • Updated:
    Wed, May 17, 2006
  • Washington Mutual
    65.50.61.156/internet-banking/
    Internet
    U.S.A.
  • Phone:
  • Category:

I RECEIVED THIS EMAIL TODAY. I DO NOT HAVE A WASHINGTON MUTUAL ACCOUNT!!!

"Dear Washington Mutual customer,

We recently reviewed your account, and suspect that your Washington Mutual Internet Banking account may have been accessed by an unauthorized third party. Protecting the security of your account and of the Washington Mutual network is our primary concern. Therefore, as a preventative measure, we have temporarily limited access to sensitive account features.

To restore your account access, please take the following steps to ensure that your account has not been compromised:

1. Login to your Washington Mutual Internet Banking account. In case you are not enrolled for Internet Banking, you will have to use your Social Security Number as both your Personal ID and Password and fill in all the required information, including your name and your account number.

2. Review your recent account history for any unauthorized withdrawals or deposits, and check your account profile to make sure not changes have been made. If any unauthorized activity has taken place on your account, report this to Washington Mutual staff immediately.

To get started, please click the link below:

http://65.50.61.156/internet-banking/

We apologize for any inconvenience this may cause, and appreciate your assistance in helping us maintain the integrity of the entire Washington Mutual system. Thank you for your prompt attention to this matter.

Sincerely,

The Washington Mutual Team

Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your Washington Mutual account and choose the "Help" link in the header of any page."

I BELIEVE THAT THIS IS FRAUDULENT! THANKS.

Jim
Seneca, South Carolina
U.S.A.

2 Updates & Rebuttals


Dude

Anonymous,
Florida,
U.S.A.

You are correct

#3UPDATE Employee

Tue, May 16, 2006

Hiya!

You are absolutely correct that it is a scam. WaMu will NEVER ask you for personal information regarding your account. Why would we? We have it! :)

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


Carmela

Spring Hill,
Florida,
U.S.A.

For Jim in Seneca, South Carolina

#3Consumer Comment

Tue, November 09, 2004

I received the EXACT email,except with one differance. They said they were from Sun Trust, the bank I deal with. Right away I new it was either a scam, someone trying to access my acc't # or someone trying to put a virus on my computer.In your case they figure out of 1-200 people they sent this out to most likely do bank w/Washington mutual and will fall for it.

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