Washington Tax Service Company promised services they did not provide and then refused to refund my $500. Seattle Washington
I contacted Washington Tax Service ("WTS") to help me in getting an IRS lien released from a piece of real estate I purchased from a third party who had outstanding IRS liens against the property. I explained the entire process to-date to the representative that answered, Marty Griffith. I also faxed over a letter to Mr. Griffith which fully detailed all the events and processes that had taken place to-date.
Mr. Griffith informed me that WTS could help me in obtaining a certificate of discharge for the lien in question for the sum of $500. WTS charged my credit card for $500 and since that time WTS offered absolutely no additional services or aide in getting the lien released from the property. The only advice WTS provided me were steps that had already taken place with the IRS.
WTS in NO WAY provided any services to me in getting the lien released that I had not already been through and tried prior to contacting WTS. Therefore, I requested a refund of my $500 from WTS. WTS refused to refund the $500 they charged to my credit card. WTS then stated that they did not know certain steps had already taken place -- which is simply not true. I have a fax confirmation of a very comprehensive letter detailing all steps and processes which had taken place to-date at the time WTS became involved.
WTS is a complete scam and a rip off. They promise you help and aide in dealing with the IRS and once they receive your money, you get nothing from them. If you need help in dealing with the IRS, I would STRONGLY urge you to stay away from this company because they will do nothing but rip you off!!! For anyone needing assistance with the IRS, I would recommend that you contact Tax Tiger found at www.taxtiger.com.
Heather
Henderson, Kentucky
U.S.A.
3 Updates & Rebuttals
Jay
Seattle,Washington,
U.S.A.
WATAX replies (again)
#4UPDATE Employee
Fri, September 14, 2012
Ms. Henderson -- phone lines are open 9am to 8pm EST. 888 282 4697 to give you your refund from four years ago. We have never heard from you.
Please call us! We would not hang up on you. No one on staff has heard from you.
You are incorrect. There is no HOAX. Washington Tax Services has been in operation for 23 years -- we would NEVER take back an offer for a refund.
Heatheryan
Henderson,Kentucky,
USA
WASHINGTON TAX SERVICE'S REBUTTAL IS APPARENTLY A HOAX!
#4
Mon, September 14, 2009
I came across Washington Tax Service's rebuttal to my original complaint stating that if I see their offer on here to refund $350 of my $500 to contact them. Therefore, I did contact Washington Tax Service regarding their offer and left a message for a return call and no one has ever contacted me back. To me, this is yet again, another example of how Washington Tax Service says one thing and does another. In my humble opinion, you just can not believe or trust anything Washington Tax Service tells you they are going to do. My only advice is to stay away from this company because they will do nothing but rip you off!
Jayfre
Seattle,Washington,
U.S.A.
Refund request offered to client
#4UPDATE Employee
Wed, October 01, 2008
On July 29, 2008, we had notified the client Ms. H of Henderson, KY a refund of $350 of her $500 fee (as work was done on her case). We have NOT heard back from her. Ms. H if you see our response here, please contact us. Thanks. Staff of Washington Tax