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  • Report:  #1517775

Complaint Review: Waste Management

Waste Management Please stay far away from Waste Management, as they are nothing but a crooked, waste themselves. Talk about Corporate Greed killing the little guy, they are prime examples. Hidden terms in contract that scams the consumer, Erie PA

  • Reported By:
    Kim — North East PA United States
  • Submitted:
    Wed, April 20, 2022
  • Updated:
    Thu, April 21, 2022

STAY FAR AWAY FROM WASTE MANAGEMENT! @WasteManagement  Our small business had been customers for years.  We noticed our bill had gone from $153 a week in 2017 to $400.00 a week this year.  An ex-employee was handling accounts payable and did not let us know how much it had increased.   That is a reason to not use these thieves.  This is for two of their cans. 

They were constantly not picking up while saying their “GPS” said they did, well the full garbage cans stated differently.  We would have to call and request a pick up, and then they did not show up when they said they would.  It was seriously not worth the hassle anymore.  We hit our limit.

We called to cancel our pick up and they said we can’t, as we signed a 3 year contract in 2017.  Apparently, in the very, very, very small print it says they can automatically renew that.  So small you can barely read it without a magnifying glass.  They also say they can raise your rates but must notify you.  Well, we were not notified, but they consider the fact you pay your bill is you agreeing to the increase.  They say that is legal!

They have turned it over to their lawyers and said they will take us to court.  We are a small business and just can not afford to pay this exorbitant rate for something they didn’t reliably provide, and we no longer need.  But they say they legally will force us to pay for something we are not receiving, we have not put anything in their cans since February 24, 2022.

Please stay far away from Waste Management, as they are nothing but a crooked, waste themselves. Talk about Corporate Greed killing the little guy, they are prime examples.

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