Watchonline.tv / Market Bill /marketbill.com Unauthorized charge of $69 instead of approved $1.49. cancelled membership after calling but then charge $15 cancellation fee Ripoff Montreal Quebec Canada
I went to register on watchonline.tv, signed up ONLY for the $1.49 for 2 year service, put in credit card info, submitted. Then it shows that I was charged about 3 different associated services which added up to $69. Called about it, they said they'd refund everything, but that there is a $14.95 cancellation fee. I NEVER APPROVED ANYTHING OVER $1.49 in the 1st place, If they charged what the website said it would be charging me, I wouldn't have cancelled. They are are charging people without permission which is against the law!!!
Dawn
Los Angeles, California
U.S.A.
1 Updates & Rebuttals
Eric
St-Laurent,Quebec,
Canada
Bad faith Consumer Report
#2UPDATE Employee
Wed, March 28, 2007
Mr. X,
Watchonline.tv is a legit program operated by CyberTVPartner.com. You have approved a transaction for a 2 Year membership @ $1.49 PER MONTH (one time billing). In addition to that, you have accepted taking Pro Speed Download Accelerator and alos added Defenza Net Security. You have chosen those option for a total of $69.71. The summary of your transaction was posted in the join process and a confirmation was sent to you by e-mail.
ALL that duly sent to your personal e-mail address with your FULL CONSENT.
In any event, Watchonline.tv & CyberTVPartner guarantee Consumer Total Satisfaction and offer a MONEY BACK GUARANTEE. The UNUSED portion of your membership is FULLY REFUNDABLE. That would explain the cancellation Fee. You can contact our credit card processor at marketbill.com and they will re-evaluate your situation. NO NEED to misled more consumers, deal with the situation responsively by contacting our Customer Service Department.
Thank you.