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  • Report:  #838868

Complaint Review: WatchRepair.net

WatchRepair.net Jeff Herman, Owner False Price Advertising, Ceasing Operation Notice With Charges On My Credit Card Without Service Promised Boca Raton, Internet

  • Reported By:
    Tosh — Albuquerque New Mexico United States of America
  • Submitted:
    Tue, February 14, 2012
  • Updated:
    Tue, February 14, 2012

On January 24, 2012, I contacted WatchRepair.net through their website about get my Panerai serviced.  My decision to contact them was due to the great reviews this company have received through their website and the $499 complete overhaul pricing.  Jeff Herman called me couple days later telling me that complete overhaul is now $699 and told me I needed few other things after he inspected my watch.  At the end pricing came out to be $899.  He offered to give me $50 discount and I decided to go forward with it.

Jeff told me that it would take about 4 -6 weeks before I would get my watch back and he needed to charge my credit card for service he was providing me before hand instead of after the work was done.  I guess that should of been a first alarm that should of gone off in my head.  He had my watch already and he could of held that as a hostage.  Yesterday my finance tells me that I have a package from Fedex and to my suprise it was my watch being returned from WatchRepair.net.  Before reading the attached letter, I opened the package and there is my watch in the original condition that I sent without any work being done.  I will attach the letter I received for everyone's view. 

At this time, I am out $849 + $19.95 shipping charge and dealing with my credit card company to get my money back.  DO NOT TRUST THIS COMPANY!!!!

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