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  • Report:  #1502728

Complaint Review: coothere.com

coothere.com coothere Shady company with bait and switch. Uses a tactic that forces customers to keep wrong item or lose money to ship it back. Shenzhen Longgang District

  • Reported By:
    Spike — Clovis California United States
  • Submitted:
    Wed, December 09, 2020
  • Updated:
    Wed, December 09, 2020

Sent me an outdated version of something I ordered, which looked and worked completely different. They then insist that I either keep the product for a 20% refund or to pay return shipping for a full refund. Return shipping would cost over 50% of the item. This is a bait and switch move. Seems like they are trying to get rid of old product. 

They are using a tatic that forces their customers to either keep the wrong and much inferior product or to lose money by returning the item back.  Also, because the item is under $50, you are protected of fraud. So it's as if they know they are going to win regardless. They are playing the U.S. system and should be stopped.

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