WCSpay.com/Personal Antivirus/mailingsimple.com/BE Waterloo NT-SFT.com Fradulently sold Antivirus software Stated one price and charged a higher price Software disappeared from computer after payment was accepted. Company does not return phone calls or emails and has no mailing/street address available. Internet
Received a message on laptop computer saying my computer was badly infected by multiple viruses and trojans Downloaded, installed, and activated the offered Personal AV program for stated price of $79.99 for lifetime membership. After 2 days, when the payment was processed through the bank, (for $99.90, not the stated price) the program disappeared from the computer. Ateempts to contact the company via email or telephone were futile as well as attempts to contact the company that processed the payment. Research showed this website with complaints similar
Follwoing is the email received follwong transaction and prior to activation of product ordered:
Thank you for the recent purchase Personal Antivirus software.
Your Order ID is XXXxxxxxxx-xxxxx.
THIS IS A ONE-TIME CHARGE.
Product/Service ordered: License for Personal Antivirus
This charge will appear on your card statement as nt-sft.com
ACTIVATION INFORMATION:
Registration key:XXXxx-XXXXx-xxxXX-XXXxxx
To register, start Personal Antivirus and click on Activate program.
Please enter your registration key to activate software.
If you have any questions regarding using of software, please email us to support@mailingsimple.com or give us a call at any time.
Support phone numbers:
+1 888 3180062 USA
+1 289 814 0036 Canada
+44 20 302 65693 United Kingdom
+61 3 900 18836 Australia
Sincerely,
Customer Support
Michelle
Bement, Illinois
U.S.A.
1 Updates & Rebuttals
Kelly
Frederick,Maryland,
USA
seems like a real company
#2
Tue, September 22, 2009
Got charged $79 fordownloading and using Personal antivirus instead of $59 as it was stated on the ad
but after having a talk with support representative figured out that the additional
charge was for 24/7 premium customer support, however I don't remember ordering
that...anyway at least there are real people working there and the company
doesn't seem like fake...