Complaint Review: Weather Shield Contracting Inc.

Weather Shield Contracting, Inc., is a remodeling and roofing contractor in the Twin Cities area. They advertise services in installing roofing, gutters, windows and doors, siding, landscaping, interiors and additions, and handyman services all around Minneapolis and Saint Paul, Minnesota.

I hired Weather Shield a couple years ago to replace the roof and a window on my residence after it sustained hail damage. After replacing the roof (and collecting from my homeowner's insurance) Weathershield stated at the last minute that they would not replace the broken window, as "it was not profitable" for them to do that part of the job. This, despite the fact that the window job was included in their cost estimate, and the fact that Weathershield would make a tidy profit on the entire job. Weathershield did reimburse me for the window part of the job (about $300), but I had to seek out another contractor to do that job, which took a significant amount of my time to arrange.

The next spring, during snow melt, I noticed a leak from the roof that seeped onto the ceiling. Eventually, there were 3 wet spots in my ceiling, each several inches in diameter. These areas become wet every time there is a prolonged rain or any snow melt. I have tried to contact Weather Shield, but the proprietor, Erik C. Wilson, never returns calls. I have made several attempts to contact Mr. Wilson, but to no avail. I have left messages with other staff at the company, but have yet to receive any calls back.

I am now in the process of making another claim with my homeowner insurance carrier to re-repair the roof and will let them go after Weathershield. In addition, I had a candid conversation with my insurance agent, who told me that the insurance company has had "several quality issues" with Weather Shield.

It is difficult to find a reputable roofing contractor. But one would be well-advised to avoid Weather Shield, Inc.