Complaint Review: Weathertech

I previously purchased Weathertech floor mats for my Ford Mustang and was happy with them.  I recently purchased a 2007 Porsche Boxster and purchased floor mats for it from Weathertech online.  Supposedly they were guaranteed to fit.  "Precision engineered for a Precise Fit".  Got the mats.  The driver's mat fit but the passenger mat was not even close to being correct.  I contacted Weathertech to inquire.  Representative responded that Weathertech did not make mats specifically for my car and the mats they sent were a "universal fit".   This was not somthing that was brought to my attention when I ordered the mats.   I asked to get a return authorization since the fit was unacceptable and I wanted my money back.  So, far Weathertech has not provided me with a return authorization and I assume after contacting them several times without reponse over six weeks, that Weathertech is not going to honor the guaranty.  I will dispute the charge on my credit card.  

Very disappointed.  i paid a premium to get mats that Weathertech represented specifically fit my car and I cannot use them.