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  • Report:  #1280851

Complaint Review: web.com

web.com charged for 1 year instead of 3 months Internet

  • Reported By:
    hank — VALLEY CENTER California USA
  • Submitted:
    Tue, January 19, 2016
  • Updated:
    Wed, January 20, 2016

when i signed up for seo work they told me it was a 3 month program. one year later and they are still biling me and will not credit the difference.

 

I will nevcer work with them again

1 Updates & Rebuttals


Executive Support Team, Web.com

Jacksonville,
Florida,
USA

SEO Services

#2UPDATE Employee

Wed, January 20, 2016

Dear Hank,

Thank you for your comments. We appreciate all feedback, good and bad, and use this information to help us continually assess and improve our systems, processes and customer interactions. We'd like to look into this further for you, to make sure that your account has been handled properly. Please use the following link (you may need to copy/paste it in your browser bar if it is not "clickable"), to contact us with your information and we will do that: http://feedback.web.com/gh6t/ 

Sincerely,

Executive Support

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