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  • Report:  #1155901

Complaint Review: web.com

Web.com webhosting design Nationwide

  • Reported By:
    Garulf — McAllen Texas
  • Submitted:
    Thu, June 19, 2014
  • Updated:
    Thu, July 03, 2014
*UPDATE Employee: Support

Web.com claims to be a 2.99 a month website hosting, which they aren't. For some reason I am now charged 22 something per month. That would be ok, but this company doesn't provide support. I have an issue right now and they provide null support, they close your unresolved tickets on a hurry and show no interest in your case.

I am furious otherwise I wouldn't be looking for ways to compain. 

Unqualified support, scam based on forgoten fees and the added identity theft exposure given the behaviour of the company.

 

Stay away, there should be others.

1 Updates & Rebuttals

Executive Support Team

Jacksonville,
Florida,

Support

#2UPDATE Employee

Thu, July 03, 2014

Dear Garulf,
 
Thanks for your comments. We value all feedback and use this information to improve internal processes, service offerings and customer interactions. We would like to address your concern regarding the charge, so we ask that you send us your contact information and details of this post via the following link: http://support.web.com/
 
Sincerely,
 
The Executive Support Team

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