Complaint Review: Web.com

Ive been a customer of web.com for the past three years. After thinking my service was om seasonal suspend i called to reopen my service only to find out my service was cancelled. My domain name in there holding company and not to be released for 35 days. I tried to explain the circumstamces but The very argumentive agent in the loyalty department wouldn't let me get a word in. I finally had to get loud and interupt her as she acted more like the enemy rather than a helpfull agent trying to fix the problem of restoring my service. 

I asked to talk to her superior to try and ammend the service. She refused telling me that was not an option and she would have to put in a request all the while arguing with me.

This is a way over priced web service for what you get and the HORRIBLE CUSTOMER SERVICE You'll get for the $$$$$.

My advise is stay far far away!

r.b.