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  • Report:  #241355

Complaint Review: Web Marketing Source Internet Advancemen Captures.com

Web Marketing Source, Internet Advancement, Captures.com ripoff dishonest fraudulent misleading unresponsive, refused to refund my money Redmond Washington

  • Reported By:
    St. Paris Ohio
  • Submitted:
    Thu, March 29, 2007
  • Updated:
    Fri, April 27, 2007
  • Web Marketing Source, Internet Advancemen, Captures.com
    14947 NE 95th Street, , WA 98052
    Redmond, Washington, Nationwide
    U.S.A.
  • Phone:
    425-250-0973
  • Category:

A rep from Internet advance ment called me and said they were affiliated with stores on line and that I was having getting traffic to my website and I said yes. They said my website was not set up right and needed additional work and I said I had contacted stores on line and he said well they do this part - that if your website is not set up right the search engines will not list it. The e-mailed me a list of different packages - The best was $2400 and had to be sent to captures.com webmarketing source in Redmond Wa 98052 - which I did and then they e-mailed when it was time for it to be done and said that I should have lots of traffic and then nothing ever happen - then they started calling me and wanted to charge me a monthly fee and I told them I wanted my money back and then they refuse to talk to me. I e-mailed them and never got a response. I am retired and this website is suppose to supplement mey income and now I have no savings to live on. ripoff bigtime.

Connie
St. Paris, Ohio
U.S.A.

2 Updates & Rebuttals


Matt

Redmond,
Washington,
U.S.A.

Captures/ WMS are not affiliated

#3UPDATE Employee

Thu, April 26, 2007

Captures/ WMS are not affiliated with Storesonline or InternetAdvancement

Captures.com and Web Marketing Source (WMS) are not affiliated with any other company unless otherwise stated in the agreement you signed or on their websites. WMS is a division of Captures. They provide services for third party sites (not built by them) to help those sites rank higher and gain exposure on search engines like Google. Captures builds websites, does not service third party websites and services the sites they build in-house. Neither are related to any other service or company, period.

If you are able to call Webmarketingsource.com, using their contact us page information, we could better establish how to help you and what steps need to be taken to ensure you are talking about the right company and are getting the services you paid for (whether you bought them from us, IA or anyone else).

Our goal is to provide the same great service to our clients no matter the dollar amount or scope of the project. Our company is growing steadily and we are making every attempt to hire and train new team members so that our customers can continue to receive the level of service they expect.

We don't get complaints often, so when we do it's our goal to resolve it as soon as we possible can. Give us a call or email our tech department and we will do our best to find out who you signed up with and where you stand.


Connie

St. Paris,
Ohio,
U.S.A.

Money Lost

#3Author of original report

Sat, March 31, 2007

The Initial money Lost was $2400.00 + they after 3 months my traffic suppose to have increased immensely they have tried to bill me $298/month. No matter how hard I try they will not refund my money or stop billing me and calling me.

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