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  • Report:  #37713

Complaint Review: Webb Ford Highland IN

Webb Ford, Highland Indiana ripoff test drive car for a day, return it if I did not want it...they said I bought it con artist liars ripoff Highland Indiana

  • Reported By:
    Portage Indiana
  • Submitted:
    Tue, December 10, 2002
  • Updated:
    Fri, October 24, 2003
  • Webb Ford, Highland IN
    9809 Indianapolis Blvd
    Highland, Indiana
    U.S.A.
  • Phone:
    219-924 3400
  • Category:

I and my brother were told I could take used car off the lot for 2 days and if I did not want it, I could return it to Webb Ford...

I did not have insurance and they said since I was not buying the car I did not need it, as I would be covered by Webb's insurance during the drive...they said I would have to sign papers to take car off the lot...explained about Gap Ins, Extended Warranty, contract, etc....so when I came back in the next 2 days to buy the car paperwork would be ready...I said I am not buying this car now and they said we know...Webb will not process any papers signed...

I said I probably would pay cash and need to get Insurance and check on my finances...

Webb took my brother's insurance information, (said they wanted that while I drove the car) but I am not insured under his insurance...they said it is only a formality...

well, they sent all paperwork into the bank (False insurance information) Remember I did not have Insurance...the bank approved the Loan immediately, because I have #1 credit rating...

On Returning the car, they told me I bought this car and giving it back is not an option...I called the bank and asked how they could approve the loan since I do not have insurance...They couldn't approve the loan so stopped it...THANK GOD! Now, I have a car I don't want...no insurance...no money exchanged to Webb...and they have the 2nd set of keys to the car...they will not take the car back and said if I leave it they will report me and screw up my credit, and take my assets...I went to an attorney and he said it would be my word against their's...and my whitness is my brother so that is not good...Even if I am stuck with this car...re: signed contract...I would like to sue them for CONSUMER FRAUD...Never sign anything at Webb Ford...unless you really want to buy the car...They lie...and the car is only worth $8,000 and sold for $15,100 so I lost $7,100 for a test drive...What's wrong with this picture?

Do I have any recourse that anyone could see? I want to get them for Consumer Fraud...Misrepresentation and Improper Sales Practices....The new Indiana law should protect us from companies or individuals who con us....See the Attorney's General for Indiana website...

Sheila
Portage, Indiana
U.S.A.

3 Updates & Rebuttals


Ryan

Portage,
Indiana,
U.S.A.

RIPOFF TAKEN ADVANTAGE OF ME AS I AM DEAF

#4Consumer Comment

Fri, October 24, 2003

i brought a 2003 ford focus in februauy... i am deaf so i think they ripped me off they sold it to me for 18 thousand dollars which is worth 8 thousand dollars so u see a big neative equity they made sure i ll stick with it forever... and it took them like a week for them to find a finacing for me i didnt know it was 18 thousand dollars i thougth was 13 thousand dolalrs and i came back when they caleld me to sign the papers and they alreaydy traded my car away so i am basically stucked with it beucase i signed the 13000 dollas agreement o well webb ford sucks


The Great Thorn

Bayville,
New York,
U.S.A.

Dealer could have used the B.V.A or the B.C.A. document.

#4Consumer Suggestion

Wed, December 11, 2002

If this dealer want to let you use the car for a few days to see if you liked it, they could have had you sign a document called the "B.V.A" or a B.C.A.

Borrowed Car Agreement or a "Borrowed Vehicle agreement" All car dealers have them. This dealership in my opionion had no intetion to letting you play with anything at ALL.

They just wanted to wack you into a car deal and keep you from buying from their competition.


The Great Thorn

Bayville,
New York,
U.S.A.

Sheila Read this, it might me VERY helpful for you. Inside info and help from "The Great Thorn"

#4Consumer Suggestion

Tue, December 10, 2002

Car dealers will do just about anything to have a chance to lock you into a car deal. Being that I Having the ability to bend car dealers over, I will consider myself on your side. I will leave the KY Jelly at home on this one.

First I would fax a "Printer Friendly Version" of your Rip Off Report to Every Fax Number that I post on your Rip Off Report. OK? I also would car this dealer up and ask the OPERATOR for the F&I fax number and fire off a copy of your Rip OFF Report the this dealer RIGHT AWAY!!!

#1 Allen K. Pope, Chief Counsel and Director
Consumer Protection Division
Office of the Attorney General
Indiana Government Center South
402 West Washington Street, 5th Floor
Indianapolis, IN 46204
317-232-6201
Toll free in IN: 1-800-382-5516 Consumer Hotline
Fax: 317-232-7979
Web site: www.in.gov/attorneygeneral

Next I would Fax a copy to your state banking commissioner's office.

Indiana
Department of Financial Institutions
402 West Washington St.
Room W-066
Indianapolis, IN 46204-2759
317-232-3955
Toll free in IN: 1-800-382-4880
Fax: 317-232-7655
Web site: www.dfi.state.in.us

Next I would fax a send a copt to Ford motor Corp.
Ford Motor Company

Ford Dispute Settlement Board
PO Box 5120
Southfield, MI 48086-5120
Toll free: 1-800-428-3718


Customer Relationship Center
Ford Motor Company
16800 Executive Plaza Dr.
P.O. Box 6248
Dearborn, MI 48121
Toll free: 1-800-3392-3673
Web site: www.ford.com


I also feel that you state Insurance commissioner's office would like a copy of your Rip Off Report, so FIRE AWAY.

Indiana
Sally McCarty, Commissioner
Department of Insurance
311 W. Washington St., Ste 300
Indianapolis, IN 46204-2787
317-232-2385
Toll free in IN: 1-800-622-4461
Toll free: 1-800-452-4800 (in-state senior health insurance information)
Fax: 317-232-5251
Web site: www.state.in.us/idoi/

Next I would send a Email direct link to your Rip Off Report to EVERY and I mean EVERY email address that I post next.

If you so desire you might like to call a few of these Ford employees up and how is it that Ford dealers and do this and FORD does nothing about it?
The below contact info is inside info that NO Ford dealer would want you to get your hands on, TRUST ME!

No car dealer wants you to inform a car maker as to how poorly you are being treated by the dealership.

Your Ford dealer will not like the fact that you have this contact info. Use it to your advantage.

Sheila The info that I am giving you will help you in a big way, ONLY if you use it. You also could email Henry Ford's Great grandson Wford@ford.com he is at the top at Ford. Email him a direct link to your Rip Off Report.

Carolyn Brown
cbrown@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-621-2963
1-248-473-8082
1-313-325-7243

Kristen Kinley
kkinley@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
1-248-375-3667

Valerie Rosnik
vrosnik@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-206-2058

Robyn Schultz
rschul16@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-390-3091
1-313-410-4635

Maria Sheler-Edwards
mshelere@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-248-4979
1-734-434-8191
1-734-645-1968

Jerree Martin
jmartin2@ford.com
Brand(s): Ford Motor Company
Department: Service Operations
1-313-337-2699
1-313-592-0106
1-313-618-9614
1-888-467-3673, T:1

Ray Day
rday1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-317-7683
1-734-414-0526
1-313-903-0263
1-888-467-3673, T:1

Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1.313-822-6620
1-313-605-2999
1-313-3257243

Mark Schirmer
mschirme@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-1547
1-734-222-4040
1-313-938-4660
1-888-4673673, T:1

Wesley Sherwood III
wsherwoo@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-5660
1-734-699-5725
1-313-550-3458
1-888-467-3673, T:1

Rich Voytowich Jr.
rvoytowi@ford.com
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
1-313-884-3444
1-313-618-9530
1-888-467-3673, T:1

Jeremy Barnes
jbarne46@jaguar.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7697
1-949-709-8936
1-714-296-1402

Cristina Bruzzi
cbruzzi@astonmartin.com
Brand(s): Aston Martin
Department: Aston Martin
1-949-341-6258
1-949-362-5547
1-949-338-8700

Anne Clinard
aclinard@jaguar.com
Brand(s): Aston Martin, Jaguar, Land Rover
Department: Aston Martin Jaguar Land Rover
1-949-341-6847
1-949-509-6633
1-949-422-2199

Angela Coletti
acoletti@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-390-1759
1-586-296-9596
1-586-350-4408

Ellen Dickson
edickson@ford.com
Brand(s): Ford Motor Company
Department: National Communications
1-202-962-5383
1-301-951-9113
1-202-253-7083
1-888-467-3673

Jennifer Flake
jflake1@ford.com
Brand(s): Ford Motor Company
Department: Product Development and Global Design
1-313-323-7668
1-313-277-9535
1-313-903-0429
1-888-467-3673, T:1

Brook Galbraith-Smith
bgalbrai@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-323-0646
1-888-467-3673, T:1

Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1-313-822-6620
1-313-605-2999
1-313-325-7243

Brenda Hines
bhines1@ford.com
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-322-1185
1-248-449-4454
1-313-268-7506
1-888-467-3673, T:1

Ron Iori
riori@ford.com
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
1-313-791-6837
1-313-570-7632
1-888-467-3673, T:1

Paige Johnson
pjohns29@ford.com
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820
1-248-735-0168
1-313-378-6395
1-248-539-4853

Jay Joyer
bjoyer@ford.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-766-8420
1-949-766-8420
1-949-370-0368

Kristen Kinley
kkinley@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
1-248-375-3667

Octavio Navarro
onavarr1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2033
1-562-413-1534
1-949-422-4953
1-888-467-3673, T:1

John Ochs
jochs@ford.com
Brand(s): Ford Motor Company
Department: New Media Team
1-313-337-3669
1-734-769-6031
1-313-402-4022
1-888-467-3673

Bob Roach
rroach1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Product Development and Global Design
1-313-390-9553
1-248-656-2356
1-313-407-9596
1-888-467-3673, T:1

Mark Schirmer
mschirme@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-1547
1-734-222-4040
1-313-938-4660
1-888-467-3673, T:1

David Scully
dscully1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-323-0510
1-248-851-4423
1-313-300-8033
1-888-467-3673, T:1

Maria Sheler-Edwards
mshelere@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-248-4979
1-734-434-8191
1-734-645-1968

Wesley Sherwood III
wsherwoo@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-5660
1-734-699-5725
1-313-550-3458
1-888-467-3673, T:1

Beverly Thacker
bthacke2@ford.com
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo
Department: Broadcast News
1-313-317-7639
1-248-552-8992
1-313-418-5377
1-888-467-3673, T:1

James Trainor
jtrainor@ford.com
Brand(s): Ford Motor Company, Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7689
1-949-459-7948
1-949-275-8842
1-888-467-3673

Christian Vinyard
cvinyard@ford.com
Brand(s): Ford Motor Company
Department: Global Affiliates & Associations
1-313-594-7899
1-313-336-5071

Rich Voytowich Jr.
rvoytowi@ford.com
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
1-313-884-3444
1-313-618-9530
1-888-467-3673, T:1

Paul Wood
pwood1@ford.com
Brand(s): Ford Motor Company
Department: Purchasing
1-313-621-2961
1-248-745-9269
1-313-598-1351

Fax a copy of your complete Rip Off Report to the car dealer that you feel is not helping you with your trouble.

Maybe one day car makers will take a good look at how car buyers are being treated. Maybe one day car makers will set up "think tanks" that are willing to set up a car buying process that removes ALL DECEPTION !

I will break off a Thorn to use just for this Rip Off Report.

P.S. Ask Ford if this Ford dealer is a "BLUE OVAL" dealer? If they are I am willing to bet that their just might be some C.S.I. Diversion going on under the table.

Respond to this Report!