Complaint Review: Webclubinternational

The company offered to host an advertising web site that I could be the webmaster for. It cost $99.00 to start with, and included links to amazon.com and four others. I received the packet of info, which was worth very little, and they opened the site for me. I could not edit the site. It was not the services they'd claimed I would receive. I both called and emailed the company, requesting my money back.

The owner of the company, Michelle, called and was extremely unprofessional and rude. She said it had been too long for me to receive the full refund. I had been calling the company and emailing them, requesting assistance for over a week. The day she called back was exactly 11 days since I gave verbal consent to try the program. She said I could have 50% of the fees back or nothing. She yelled at both my spouse and me, even though we never raised our voices. Several times, when we tried to bring up a point, she would talk over us and try to manipulate the conversation and cause confusion. We weren't dissuaded. She denied us further help and dared us to report her.

Ellie
boston
U.S.A.