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  • Report:  #318848

Complaint Review: Razoreye Media Group Ltd.

webdetective.com - Razoreye Media Group Offered 3 day people search for $2.95, but did'nt give info until more money was paid Calgary Alberta

  • Reported By:
    Laredo Texas
  • Submitted:
    Tue, March 18, 2008
  • Updated:
    Mon, April 07, 2008
  • Razoreye Media Group Ltd.
    1011 246 Stewart Green SW
    Calgary, Alberta
    Canada
  • Phone:
    305-671-3165
  • Category:

They offered to do a people search for $2.95, for a 3 day trial period, after which I can cancel if I want to.

If I do not cancel in this 3 day period, my bankcard will automatically be charged $39.95 each month, for unlimited use of their service.

I entered my search information, they showed a match, but requested $39.95 fee in order for me to see there results.

They then requested $20.00 more to show complete background check results.

I gave them my credit card info to pay for their service, to get the information I needed on the person I'm searching about.

The web page repeatedly went to another search site, that required MORE money in order to complete the search.

I am now going to contact my bank card and order them to stop payment.

Lane
Laredo, Texas
U.S.A.

1 Updates & Rebuttals


Kelly Smith

Miami,
Florida,
U.S.A.

Client Misunderstood Service...

#2UPDATE Employee

Mon, April 07, 2008

The nature of our service is to provide you with links that may enable you to obtain any particular results you are searching for. We also clearly state on our order site in the Terms & Conditions that you agreed to in order to proceed with your purchase that we cannot guarantee that all records are accurate or available in our databases.

As you begin to explore the site, you will see that we have clearly separated the free and fee-based links. We want to provide you with access to the top free resources on the Net, but we feel this service would be incomplete if we did not also include some of the most useful fee-based online investigative services available.

Some information belonging to third parties is just not obtainable without paying a fee for it. Fees would depend of the individual sites you were interested in accessing. Many fees you'll run into are centered around obtaining hard copies of documents or access to private, third party databases.

You'd have to do some research, of course the quality and success of any search is based on a combination of the search engine being used and the information being input into it. We obviously have no knowledge of what resources are available to you to pursue your individual needs.

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