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  • Report:  #1521467

Complaint Review: Weber grill

Weber grill support@weberstephen.com, smokefire pellet grill Sold a defective unsafe pellet grill that burst into flames Palatine Il

  • Reported By:
    Anthony — TINLEY PARK IL United States
  • Submitted:
    Tue, September 27, 2022
  • Updated:
    Tue, September 27, 2022

Purchased a smoke-fire grill with a 90 day money back guarantee and a warranty guarantee. They kept making excuses as the grill broke down three times. They sent a lighting plug they sent a fan, then they sent a new motor.

This thing keeps breaking down, it burst into flames and burnt my hand. They keep giving me the runaround it looks like a refurbished grill. There is no one that answers the phone at the corporate office they just fired their CEO and no one ever gives you their real name. 





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