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  • Report:  #448700

Complaint Review: Webloyalty.com - Reservation Rewards; Richard Fernandes And Marty Isaac

Webloyalty.com. - Reservation Rewards - Richard Fernandes And Marty Isaac Opened a membership and charged my credit card without me being aware that was what was happening Norwalk Connecticut

  • Reported By:
    Barrington Illinois
  • Submitted:
    Mon, May 04, 2009
  • Updated:
    Mon, May 04, 2009
  • Webloyalty.com, - Reservation Rewards; Richard Fernandes And Marty Isaac
    101 Merritt 7 Ste 4
    Norwalk, Connecticut
    U.S.A.
  • Phone:
    203-846-3300
  • Category:

Opened an email and was NOT aware that I had created a memebership with Reservation Rewards, or that my credit card was being charged.

When I saw the charge on my credit card bill, called the 800 number provided to cancel membership and get a refund. Membership was cancelled, but was told no refundwould be processed, because there was no charge to credit card.
Woman on the phone just told me I was wrong; and I quote 'No one here will be sending you any credit'.

Tried calling the Company SR VP, Marty Isaac, he never answers his phone.

This is a highly suspect group of companies with very deceptive business practices.

Better Business Bureau currently has 100's of complaints with the same story line.

Jacquie
Barrington, Illinois
U.S.A.

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