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  • Report:  #1492990

Complaint Review: Webroot Inc.

Webroot Inc. Unauthorized charge of annual subscription Broomfield CO

  • Reported By:
    Eric — Curitiba Brazil
  • Submitted:
    Tue, March 17, 2020
  • Updated:
    Tue, March 17, 2020

I have purchased a single year license for WEBROOT ANTI-VIRUS. I have stopped using this software for more than six months because it is not suitable for my needs, and I cancelled the subscription.

By the renewal date (March 13th) I was charged USD85 for an annual subscription. I have sent e-mails to their customer support e-mail requesting for a refund, but they don't even answer.





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