Complaint Review: WEBstaurant store

Catch 22 is alive and well and is being played out daily at WEBstaurantStore.

Their return policy is simple: NO!!!! -- even when the unit is defective.

I purchased a very expensive Robot Coupe food processor which can only process "Hot Nothing"!  The food slides up the sides of the unit, staying far away from the blades.

Now, how could I possibly know how completely ineffectual the unit would be prior to opening the box and attempting to use it?

Ah-ha.  That's the Catch 22.  You see, they refuse to make any kind of reparations once the box is opened and the unit has been 'used'.

So, there goes my $1400 down the toilet.  This should not be.

I've been a daily food processor user since the early '70's, since they first arrived from France.

I've been shafted and I know it.  Learn from me.