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  • Report:  #321010

Complaint Review: WEBTV-PORTAL.COM Digitaltvonpc.com Thecomputertv.com

WEBTV-PORTAL.COM, Digitaltvonpc.com, Thecomputertv.com watch tv on pc is a rip off they use many names but they are all a scam Internet

  • Reported By:
    Phoenix Arizona
  • Submitted:
    Tue, March 25, 2008
  • Updated:
    Thu, July 17, 2008
  • WEBTV-PORTAL.COM, Digitaltvonpc.com, Thecomputertv.com
    webtv-portal.com
    Nationwide
    U.S.A.
  • Phone:
  • Category:

I was searching the internet to try and watch one of the ESPN channels online (ESPNU) I searched for tv online and watch ESPNU online etc. I came to a website that said watch thousands of satelite tv channels online. The only channels they had were things like Cspan and international local channels. There was nothing worth watching let alone the major channels they advertised.
The worst part was they they had a money back guarantee but not for the download fee. The download fee is $19.95 and no matter how much I complained to the customer service person he would not give me back my money. I got back $12.95 because that is what the "subscription" costs.

I can not believe anyone would run a business like this. They have a ton of different web sites so just know that you do not need to pay to watch tv online. Go to channelsurfing.net if you want to watch something.

Isaac
Phoenix, Arizona
U.S.A.

2 Updates & Rebuttals


Websupport

Montreal,
Quebec,
Canada

Terms and conditions are listed.

#3UPDATE Employee

Thu, July 17, 2008

Hi Isaac,

We apologize if you have experienced difficulties with your membership. While there were a few glitches in the software, our technicians have been working hard to perfect the software. I am confident that together we can make sure you are happy with your membership.

Regarding the $19.95 non-refundable processing fee, this fee was clearly stated during the sign up process as well as in the Terms & Conditions in which you have to read, and of course agree to before you can submit your order.

While we are sorry that you were unsatisfied with your membership we would like to let you know that we do offer complete technical and billing support via telephone and email in order to make sure that you are satisfied with your membership.

Email: websupport@marketbill.com
Telephone: 1-888-448-6880


Isaac

Phoenix,
Arizona,
U.S.A.

market bill online tv computer internet tv satelite watch

#3Author of original report

Tue, March 25, 2008

market bill online tv computer internet tv satelite watch
What a rip off stopping payment

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