Complaint Review: Wedding Bells

Jim, James, Rudy whatever the guy is calling himself that day is so eager to get your credit card info and bill you. He says all sorts of comforting phrases in order to get you billed. He pressures you and rushes you. He even goes as far as to tell you he guarantees his services and site. He tells you he will refund your money if it is before 2-3 weeks before your date.

My fiancee's friend got married there in early 2006. They said that there was no "wedding planner" which the payed for. The pictures were horific and the site was a complete disaster. The whole thing made a lot of people angry and hurt on what was supposed to be such a special day.

If you want wilted flowers, no organization, no wedding planner, cheap cheap cheap everything then this is for you.

In disputing the transaction, Jim, James, Rudy won't give his real name, nor will he give a refund. He will lead you on a wild goose chase and will not pick up his phone when you call. He pretends he is at the dentist office etc, but he isn't.He keeps saying he will credit it but he doesn't. The owner is Gus Gallo. The business is not very mature at all.

Shaun
Oakland, California
U.S.A.