Wehaul Moving Terrible, should be put out of business. Chicago/Fort Lauderdale Florida
I was contracted by Wehaul movers. Wehaul is a big pimp. Wehaul contracted Best Price Moving & Storage out of Chicago. I was confirmed for pick up twice then the day of my pick up I was cancelled because their truck was to full. When they did finally pick me up they were almost three hours late. Best Price Moving & Storage delivered to me ten days past the date on contract. I was picked up on Nov. 28 and delivered Dec.23. I slepy on an air mattress for almost a month.
I was given a low price then they raised it by $500.00 I was charged for packing materials that was never used and they will do nothing about. The driver did not even have enough moving blankets to protect my furniture. I let them borrow my personal blankets so my stuff would be protected. The person that sold me the move is from Wehaul movers. His name is Michael Chavez. He sold me, took my deposit, and I never heard from him again. The movers who picked me up were still hung over from the night before.
The movers stood in my bedroom cursing at each other about the previous nights drinking. When I did get my furniture my couch was torn and my treadmill broken as well I was missing my brand new Susie Orman organizer that cost about $80. Wehaul movers will do nothing about the broken items. My over all experience sucked. I wish I could punch Michael Chavez right in his eye. Please beware of Wehaul movers and Best Price Moving & Storage.
Jkstevens770
Las Vegas, Nevada
U.S.A.
2 Updates & Rebuttals
Karate
California,USA
jaw-dropping!
#3Consumer Comment
Wed, January 06, 2010
I have used this company and they are on the level of scammers.
They only give non-binding estimates and then charge you double with the threat of locking your stuff up if you don't pay.
The contractor they hired to move my stuff, left about a third of my stuff in Idaho and moved the rest of it to Missouri. The truck was loaded very poorly, lots of broken stuff. He unloaded the truck alone out the side door of a penske truck about 4 to 5 feet up. How did one person carefully unload heavy stuff like that. He didn't even have a ramp. My grill is partially taken apart, where are the screws and why was it taken apart in the first place? Some screws are gone, but others that would need to be removed to take the shelf off are still in place. So the shelf is just flopping there halfway off. They left our microwave and stand, that was on the list. Many, many other things left or missing.
I can't afford to go get the remainder of my stuff, like my silverware and most of our dishes. I am still waiting on the resolution letter that was supposed to be in the mail at the beginning of December 2009.
I have paid and paid and paid for the mistake of not properly researching this company. If you do use them demand the come and inspect what needs done (they won't by the way), demand a binding estimate (you won't get it), and buy the full coverage insurance. Then get ready to have lots of broken, missing things.
We Haul International
Fort Lauderdale,Florida,
U.S.A.
Attempted to Resolve Issues
#3UPDATE Employee
Mon, April 27, 2009
We agreed to coordinate Mr. John Stevens' relocation from Loveland Ohio to Las Vegas Nevada with pickup to be performed on the estimated dates of 11/26/08 to 11/28/08 and delivery to be executed on the estimated dates of 12/1/08 to 12/13/08.
On 12/2/08 we provided Mr. Stevens with the balance due to the carrier upon the delivery of his goods. Mr. Stevens advised us he did not agree with the additional packing charges of $168.68 he signed for at pick up; therefore we contacted the carrier on Mr. Stevens's behalf and the carrier agreed to reduce the packing fee to $81.80. Additionally, Mr. Stevens was advised his total cost would not exceed the estimated amount; provided that Customer provides WeHaul with an accurate description of the items to be moved and the services to be performed. This means the total estimated cost will not increase as long as Mr. Stevens's does not bring additional items or request additional services not originally included in the estimate.
We apologized for the 3 hour delay of the movers, however, he was provided with several documents that indicated the estimated load and delivery dates; Mr. Stevens signed the documents and returned them to our office.
In addition, Mr. Stevens hired us as a moving coordinator and acting as a moving coordinator only. However as a courtesy we extended a monetary offer to Mr. Stevens in an attempt to help alleviate any financial issues he may have had due to his inconveniences.