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Well Fargo Bank Regional Office Rip-off Accepted a forged check by a third party & would not discuss this situation professionally San Antonio Texas
Well Fargo Bank Forery Department San Antonio, Texas Rosemary Canales CFE Sr. Investigator would not discuss my forgery claim and was rude and hug up on me during my conversation about the forgered check Wells Fargo Bank Dallas Accepted.This check was a pension check. It said, Pay to the order of M STANLEY, D WITTER CUST FBO JOHNNY J TORREZ IRA it was turned over to my broker secretary to but in my IRA account I did not endorse this check since it was to be deposited to my account.\
The Broker Chris B. Cornett took the check to a Dallas Wells Fargo Bank and someone in the back allowed him to cash the forged check. This has been investigated by the NASD,SEC and is still under current investigation Well Fargo Bank and Miss Canales have Denied my claim and will not accept my calls stating that I have no claim to the pension check that was accepted by their bank with a forged signature/also a third party check.Any Assistance you could give me would be deeply appreciated. I worked for that pension for 28 yrs and cannot believe that these agencies are not willing to come forth and do the right thing.
Gratefully
John J. Torrez
John
Rogers, Texas
U.S.A.
5 Updates & Rebuttals
Anon
Miami,Florida,
U.S.A.
file a complaint of theft against the agency..
#6Consumer Comment
Tue, February 11, 2003
Hello--
I am not sure of the facts of your case. It sounds like you routinely allow another agency to make those deposits for you (correct?). If so, their fiduary duty is to you, as is the banks duty. However, if you are allowing the depositor to act on your behalf (your "agent"), then the bank would not have questioned the transaction. It isn't fraud, it's misappropriation of funds and I think your beef is with the agency you trust to make the deposits, not the bank.
If I were you, I'd contact the District Attorney in your city and file a complaint of theft against the agency. Or, hire a lawyer and sue their a*s off. They are just as responsible as the employee who actually took the money, aren't they checking out their employees to make sure they are trustworthy??
I hope you get your money back.
Robin
Waldron,Arkansas,
U.S.A.
Try these agencies as well...
#6Consumer Suggestion
Tue, February 11, 2003
Report national bank malfeasance to: the OCC (Office of the Comptroller of the Currency), Office of Thrift Supervision, and if you do not get results go to the Department of the Treasury who supposedly monitors both of the above agencies. These reports must be in writing, signed, and snail mailed. Be as clear as possible.
Having had dealings with the OCC (still in progress) I will warn you that without some followup work on your part, the OCC is willing to believe whatever lies the bank writes in response to the OCC inquiry. There is an almost standard response form in which the OCC will tell you "It is a civil matter. Please hire a lawyer."
After you receive this response, you will have a real name of someone to ask for when you CALL the OCC. You will have to then convince the "customer service specialist" that the bank breached standard banking practice by doing whatever they did. Be prepared to fax any documents necessary to back up your claim.
Do not be as naive as I was to believe the bank would not dare to lie to the OCC; they can, they do, and they will. Without your input afterwards, The OCC will drop the matter. Be prepared to present your case as clearly as possible, just as if you were going to court. Do not assume that any supporting documents you sent with your initial complaint have been read; they probably have not been! They will get looked at when you make your followup call.
Good luck to you!
Robin
Waldron,Arkansas,
U.S.A.
Try these agencies as well...
#6Consumer Suggestion
Tue, February 11, 2003
Report national bank malfeasance to: the OCC (Office of the Comptroller of the Currency), Office of Thrift Supervision, and if you do not get results go to the Department of the Treasury who supposedly monitors both of the above agencies. These reports must be in writing, signed, and snail mailed. Be as clear as possible.
Having had dealings with the OCC (still in progress) I will warn you that without some followup work on your part, the OCC is willing to believe whatever lies the bank writes in response to the OCC inquiry. There is an almost standard response form in which the OCC will tell you "It is a civil matter. Please hire a lawyer."
After you receive this response, you will have a real name of someone to ask for when you CALL the OCC. You will have to then convince the "customer service specialist" that the bank breached standard banking practice by doing whatever they did. Be prepared to fax any documents necessary to back up your claim.
Do not be as naive as I was to believe the bank would not dare to lie to the OCC; they can, they do, and they will. Without your input afterwards, The OCC will drop the matter. Be prepared to present your case as clearly as possible, just as if you were going to court. Do not assume that any supporting documents you sent with your initial complaint have been read; they probably have not been! They will get looked at when you make your followup call.
Good luck to you!
Robin
Waldron,Arkansas,
U.S.A.
Try these agencies as well...
#6Consumer Suggestion
Tue, February 11, 2003
Report national bank malfeasance to: the OCC (Office of the Comptroller of the Currency), Office of Thrift Supervision, and if you do not get results go to the Department of the Treasury who supposedly monitors both of the above agencies. These reports must be in writing, signed, and snail mailed. Be as clear as possible.
Having had dealings with the OCC (still in progress) I will warn you that without some followup work on your part, the OCC is willing to believe whatever lies the bank writes in response to the OCC inquiry. There is an almost standard response form in which the OCC will tell you "It is a civil matter. Please hire a lawyer."
After you receive this response, you will have a real name of someone to ask for when you CALL the OCC. You will have to then convince the "customer service specialist" that the bank breached standard banking practice by doing whatever they did. Be prepared to fax any documents necessary to back up your claim.
Do not be as naive as I was to believe the bank would not dare to lie to the OCC; they can, they do, and they will. Without your input afterwards, The OCC will drop the matter. Be prepared to present your case as clearly as possible, just as if you were going to court. Do not assume that any supporting documents you sent with your initial complaint have been read; they probably have not been! They will get looked at when you make your followup call.
Good luck to you!
Robin
Waldron,Arkansas,
U.S.A.
Try these agencies as well...
#6Consumer Suggestion
Tue, February 11, 2003
Report national bank malfeasance to: the OCC (Office of the Comptroller of the Currency), Office of Thrift Supervision, and if you do not get results go to the Department of the Treasury who supposedly monitors both of the above agencies. These reports must be in writing, signed, and snail mailed. Be as clear as possible.
Having had dealings with the OCC (still in progress) I will warn you that without some followup work on your part, the OCC is willing to believe whatever lies the bank writes in response to the OCC inquiry. There is an almost standard response form in which the OCC will tell you "It is a civil matter. Please hire a lawyer."
After you receive this response, you will have a real name of someone to ask for when you CALL the OCC. You will have to then convince the "customer service specialist" that the bank breached standard banking practice by doing whatever they did. Be prepared to fax any documents necessary to back up your claim.
Do not be as naive as I was to believe the bank would not dare to lie to the OCC; they can, they do, and they will. Without your input afterwards, The OCC will drop the matter. Be prepared to present your case as clearly as possible, just as if you were going to court. Do not assume that any supporting documents you sent with your initial complaint have been read; they probably have not been! They will get looked at when you make your followup call.
Good luck to you!