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Wellpoint (Anthem Blue Cross) Medical Insurance Woodland Hills, California
In November, 2009 Wellpoint sent me an e-mail advising me that I was not, apparently, taking my prescribed medicine as required. This notification reminded me of a specific complaint that I had not previously voiced. The two issues are as follows:
Because of the situation described in the next paragraph, the last time I had done business with Wellpoint had been April 2008. Had I waited for Wellpoint's notification regarding my blood pressure, cholesterol, and diabetes medicines I would certainly have died in the intervening year.
In April 2008 they sent me an
e-mail telling me that upon upgrade of their web site they found that I had two
username/password combinations. Wellpoint advised me to immediately fix that problem.