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  • Report:  #557494

Complaint Review: Wellquest

Wellquest O.K. product but no warranty if something goes wrong New York, New York

  • Reported By:
    Eva H. — Torrance California USA
  • Submitted:
    Wed, January 20, 2010
  • Updated:
    Wed, January 20, 2010
  • Wellquest
    Wellquest,
    New York, New York
    United States of America
  • Phone:
    800 423 4248
  • Category:

This is a electronic dental hygiene product that has a proxy brush, gum stimulator, tongue cleaner and toothbrush.  It seems to work o.k. but BEWARE if something goes wrong there is NO warranty, I think that is why the price is so low (the older models sell as low as $5.99, I would NOT buy the new model at around $18 because of that issue.)

Part of why one buys a product is that a company will stand behind their product, Waterpik doesn't even require to send back their product if it doesn't work, you can just give them the serial number for a replacement, Conair will make you send back their product, Interplak (in CA. they pay the postage) but they will do EVERYTHING they can for your customer satisfaction, I will ALWAYS buy from them.  So although this product initially worked o.k. because of the warranty issue, I would tell people NOT to buy it and buy a product from a company that stands by their product.


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