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  • Report:  #1524298

Complaint Review: Wells Fargo Corp Bank

Wells Fargo Corp Bank concerned regarding a wire transfer they let go thru in November 2022. Now want the person that sent to request back. Told me that if I don't give them my funds $2400 I will be liable for funds if the party requests writer back. I was investing and money was wired out of their bank in Novemeber and invested. I was pressured to close my account and let them take my funds they wire transferred my funds to Portland Wells Fargo No idea why. Will not give me any answers except there assumption this was a scam. No proof the Wires were legit. Was only able to deal with there closure account people whom were always different and would not tell me the info each time I called San Francisco California

  • Reported By:
    Crystal — Lake Isabella United States
  • Submitted:
    Wed, February 01, 2023
  • Updated:
    Thu, February 02, 2023
  • Wells Fargo Corp Bank
    420 Montgomery
    San Francisco, California
    United States
  • Phone:
    866-878-5865
  • Category:

 

12/7/2022, decided they would interrogate me for a wire transfer from a party out of the county that was received in my account.  The 2 wire transfers were completed by your company when the mgr or supervisor from your Los Angeles, office on Olympic Blvd. decided to interrogate me about the wire that was already accepted by your bank.  Then they froze my account advised me they no longer wanted me as client and requested the 2 wires be requested back to the sender of the wires.  They continued this thru February 13th. 

The party finally requested back the 2 wire transfers from Barclays Bank,. So they were going to send my funds back on my two accounts on /1/30/2023.  HOWEVER someone in your security office notice another wire transfer sent to me on Nov 2022 and continued the hold of the account.     The party finally requested back the 2 wire transfers from Barclays Bank,. So they were going to send my funds back on my two accounts on /1/30/2023.  HOWEVER someone in your security office notice another wire transfer sent to me on Nov 2022 and continued the hold of the account.  

When I spoke to different people at your closure department they indicated if I did not close account and give you my money of $2400 they would hold me liable if the Nov wire was sent back I was terrified.   So I said ok, they have now sent my funds to wire transfer in Portland and zero balance in my account.     The wire transfer I November was for an investment and the funds are no longer in my bank account.
The branch were I lived in Lake Isabella California totally understand my situation and reason for the wire transfer and completed them from me.  However the branch stated in Los Angeles began this whole that ended up pressuring me to give you my funds and closing my account.
I am a senior citizen 71yrs of age,  Your people will not send me any copies of the facts that occurred nor out discussions and I am stressed and 
Horified by the people that work at the closure Dept, especially /Sarah,, The party finally requested back the 2 wire transfers from Barclays Bank,. So they were going to send my funds back on my two accounts on /1/30/2023.  HOWEVER someone in your security office notice another wire transfer sent to me on Nov 2022 and continued the hold of the account.  

When I spoke to different people at your closure department they indicated if I did not close account and give you my money of $2400 they would hold me liable if the Nov wire was sent back I was terrified.   So I said ok, they have now sent my funds to wire transfer in Portland
and zero balance in my account.   The wire transfer I November was for an investment and the funds are no longer in my bank account.
The branch were I lived in Lake Isabella California totally understand my situation and reason for the wire transfer and completed them from me.  However the branch stated in Los Angeles began this whole that ended up pressuring me to give you my funds and closing my account.
I am a senior citizen 71yrs of age,  Your people will not send me any copies of the facts that occurred nor out discussions and I am stressed and 
Horified by the people that work at the closure Dept, especially /Sarah,

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