Wells Fargo Dealer Services NEVER GET A LOAN WITH WFDS Irvine California
I now regret my loan with WFDS...was paying on time (and some) for the first three years on my loan. No Issues.. but when I got injured at work and needed assistance, was able to only get a 2 month deferment and they repossessed my car anyway! Even when I had an agreement plan to pay. After sitting on line everyday for a week to get an update on how much I owed to get my car back I had family help me out to pay back fees and pick up fees for the car (had to pick it up in LA).And since this was done within the 2 week period before my car would be on the auction block, in the state of CA your loan has the right to be re-instated once you pay the past due balance if done within the time they give you to pay, I made this payment 3 days before the cutoff.
After all that turmoil, went to the bank the following month to make a payment and was turned away as my loan number is no longer in their database... What the heck??? Called several WFDS numbers, was given AGAIN a loss recovery phone number to a person who NEVER answers the phone. I need my loan reinstated from a Charge Off to active status. I refuse to pay on a loan and NOT regain credit history for the remaining term of my loan.... DO NOT, I REPEAT deal with WFDS... I agree with all of you on this panel, we are all just a number to them and they do not care enough to listen...