Complaint Review: Wells Fargo

Just a warning to everyone. Do not use autodraft with Wells Fargo.

They are incredibly good at using it to milk you for late fees. WE had a line of credit with 1st Security bank. 1st security was bought out by Wells Fargo.

WElls Fargo changed our line of credit into a credit card without our knowledge our consent. They also jacked up the interest as well.

When we found out we were of course p***ed to say the least. WE set auto draft to pay the balance off. It took Wells Fargo 5 times to get it right.

When they did get it right. They started posting it 7 to 10 days late everytime, just so they could zap me for the late fee. They insisted that my payment was not pulled from my account when it had been.

i sent them the proof but they did not want to deal with the truth. I finally had to get a lawyer and the New Mexico Attorney General's office involved to get the record straight.

So a word of advice do not deal with Wells Fargo in the 1st place and if have problems, do not advise WF that you are going to get a lawyer. Go straight to your state Attorney General's office.

Steve
Las Cruces, New Mexico